Privacy policy
PRIVACY POLICY
CONFIDENTIALITY POLICY DECLARATION OF COMPLIANCE WITH THE GDPR OF THE E-COMMERCE SITE: ameliepomelo.com
!http://www.tempslibres.org/tl/images/logoGDPRCompliant.png
Effective as of May 25, 2018
INTRODUCTION
► Amélie Pomélo wants to offer you a good experience so that you can benefit from the e-commerce site today and in the future. It is important to be as open and transparent as possible with the customer about the use and sharing of the personal data collected in order to correctly ensure orders, after-sales service and others.
DATA PROCESSING MANAGER :
Amélie Deltour: Toulouse, France.
Contact: ameliepomelo@gmail.com
Our website address is: ameliepomelo.com
PERSONAL DATA COLLECTED
Shopify
► Conservation of data (last name, first name, email) via the e-commerce site contact form.
► Data retention via Cookies & other behavior tracking tools, navigation data, audience measurements, etc.
► Conservation of data (last name, first name, email, IP address) for blog comments, customer reviews on product sheets.
► Conservation of name, first name, postal address, telephone number & email for invoicing and shipping of orders placed on the ameliepomelo.com website
Maxmind
► As part of providing the Services, Shopify EU transfers personal data on your instructions to MaxMind, a fraud detection service that processes personal data to provide you with risk scores to help you avoid fraudulent transactions . As such, MaxMind acts as an independent data controller in relation to any personal data relating to customers that they may process and we are not responsible for how they process such data. You can find more information about MaxMind's privacy practices here: www.maxmind.com/en/privacy-policy;
Paypal
► Conservation of name, first name, postal address, telephone number, email for invoicing and shipping of orders placed on ameliepomelo.com
The post office
► Conservation of last name, first name, postal address, telephone number & email in the professional address book of the laposte.net site
Google Analytics
► **https://privacy.google.com/intl/fr_fr/businesses/compliance/#?modal_active=none**)
Mailchimp****:
►Retention of data (last name, first name, email, location) for sending the brand's marketing promotions through newsletters. The customer himself consented to appear in the list of Mailchimp campaigns by subscribing to the newsletter himself from the form on the home page of Amélie Pomélo's store
Social networks:
► ****Facebook & Instagram (Data protection is crucial for Facebook entities (Facebook, Messenger, Instagram, Oculus and WhatsApp). Amélie Pomélo complies with current European Union data protection legislation.
LEGAL BASIS FOR PROCESSING
WHY COLLECT YOUR DATA?
► All personal data collected about you is treated with the strictest confidentiality. During your purchases, you will only be asked for the information essential to ensure the quality of the services and processing of your order by Amélie Pomélo.
► Your collected data is neither sold, marketed, nor rented to third parties.
► It may, however, be exceptionally decided to communicate certain information for the direct and related needs of the execution of the sales contracts which are concluded with you.
Management of service, customers and prospects.
Promotional or loyalty operations.
Business statistics
Management of unpaid debts, management of people's opinions on products, services or content.
Management of access rights and rectification
HOW IS YOUR DATA COLLECTED?
► Your data is collected in a transparent, fair and explicit manner. You will not find a pre-checked box, a pre-filled form or a requirement to check a box. Data is not stored by indirect means. You are kept informed of each data collection through prevention messages before validating/registering. (article 5 of the GDPR)
► When you leave a comment on the ameliepomelo.com website, the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help detect unwanted comments.
► Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Content embedded from other sites behaves the same as if the visitor went to that other site.
CONSENT
► A cookie consent banner that asks visitors to consent to the use of cookies collecting their data. This banner is required under the General Data Protection Regulation (GDPR) and the laws of the European Economic Area (EEA), United Kingdom and Switzerland.
STORAGE DURATION AND DELETION OF DATA
► The data is kept for a maximum of 3 years from collection, the end of the commercial relationship or the last contact with a prospect.
► If you leave a comment, the comment and its metadata are retained indefinitely. This allows subsequent comments to be automatically recognized and approved instead of leaving them in the moderation queue.
► For users who register on the site (if possible), the personal data indicated in their profile are stored. All users can view, modify or delete their personal information at any time. Site managers can also view and modify this information.
RIGHT OF ACCESS AND RECTIFICATION
► The customer has the possibility of requesting any consultation, any modification or withdrawal, partial or total, of his data without justification, free of charge upon simple request by email to Amélie Pomélo (within a maximum period of one month).
Contact: améliepomelo@gmail.com
Subject: RIGHT OF ACCESS AND RECTIFICATION OF MY DATA.
► If you have an account or if you have left comments on the site, you can request to receive a file containing all the personal data that we have about you, including that which you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security purposes.
DATA SECURITY
► The data collected via the Amélie Pomélo store is secure!
► An https:// protocol is used for the sales process (SSL Certificate: Secure Sockets Layer).
► Bank transactions are secure and bank details are not stored.
► The data is archived in a personal and automated manner (monthly backup on personal computer (protected by a password & anti-virus)).
USE OF COOKIES 🍪
► Use of cookies requiring user consent. Cookies are notified by a banner at the bottom of the site page to guarantee you the best experience on ameliepomelo.com
advertising cookies
audience measurement cookies
“social network” cookies generated by sharing buttons
► If you leave a comment on our site, you will be asked to save your name, email address and website in cookies. This is only for your convenience so that you do not have to fill in this information if you leave another comment later. These cookies expire after one year.
► If you have an account and you log in to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain personal data and will be deleted automatically when you close your browser.
► When you log in, we will set up a number of cookies to save your login information and screen preferences. The lifespan of a connection cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be retained for two weeks. If you log out of your account, the login cookie will be deleted.
► To find out more, the user can go to the CNIL page explaining what a cookie is and how to refuse them:
**https://www.cnil.fr/fr/site-web-cookies-et-autre-traceurs**
CHANGES TO THE PRIVACY POLICY
► Privacy policy may be updated. You have access to these privacy policies at any time on the website ameliepomelo.com